The Brief

About Project

Individuals’ buying items has changed because of eCommerce, yet the transaction and sale structure has remained relatively unchanged. People search for products they want, compare prices across websites, and then purchase with a discount coupon code if they have one.

The client came up with the idea of allowing customers to haggle to increase sales. This bridges the gap between online and offline interactions, empowers customers to take a more active role in transactions, uses psychological principles to optimize sales and the user experience, and innovates the concept of discounts. The client wanted us to create a comprehensive web app that works on any website by adding small code. In addition, the web app should have many features such as auto-accept, counteroffer, and easy to understand user interface. The concept of haggling gives customers a unique option: the ability to bargain with a merchant.

Challenges

The Challenges

Counter Offer

The client wanted to develop a simple but sophisticated method of allowing consumers to take control by providing them with the opportunity to propose a price. It was critical to ensure that sellers were not losing profits as a result of the lowball bids. Every consumer wants to bargain and get the best possible deal for themselves. The client wanted to develop a web application that would allow clients to provide the pricing that they need. The ability to counter the offer was requested into the project so that if the customer’s pricing does not fit the auto-accept criteria, the merchant can see and submit a counter offer.

Integration Throughout Platforms

Merchants are no longer restricted to a single platform in the era of eCommerce. The majority of merchants may choose to move platforms or may have several stores on various platforms. Given this awareness, the client’s requirement was to find a way to overcome this obstacle. The client desired to have a custom code created that would assist merchants in signing up in the most straightforward manner possible in order to interact with any platform for their business. It wasn’t easy since the framework differs significantly from platform to platform.

Sync Of Two Platforms And Systems

Because the client operates a distinct marketplace, the client desired that both systems operate in sync. Syncing between the two systems was difficult since they were running on separate platforms. An easy approach to connect vendor data and platforms was specified by the customer as one of the requirements. It was the client’s desire that a merchant register on the marketplace and, depending on the plan that was selected, be able to integrate with their store via the use of a small bespoke piece of code.

Solution

Our Solution

Counter Offer

Ability to counter any offer provides valuable metrics and allows merchants to maintain healthy profit margins. It regularly increases conversion rates and will enable customers to actively participate to receive a discount. That is why the ability to negotiate on big store websites has the potential to transform a sector. Merchants can include a “haggle it” button next to the “Add to cart” button. The merchant can import all the products with a single click.

For Buyers

A “Haggle it” button is available in addition to the Add to Cart button in our online app. Shoppers can enter an Offer Price after selecting this option. Then, suppose their Offer Price is equal to or greater than your Accept Price. In that case, the app automatically adds the item to their cart at the accepted price!

For Merchants

Suppose their offer price falls outside of the merchant’s acceptable range. In that case, the offer is sent to the merchant for review and decision. Merchants that activate the app can add the “Haggle it” button to any or all of their items. The merchant has the option to accept, reject, or submit a counteroffer to the purchasers.

Integration Throughout Platforms

eCommerce has emerged as a critical component of every successful company, but just putting up an online store is only half of the fight to achieve success. It is equally crucial to build seamless communication between eCommerce platforms and other specialized business solutions. In addition, since most vendors sell on many platforms and may switch platforms at any exact right time. If the app’s integration with the platform is cumbersome, utilizing the app decreases significantly. Precisely for this project, our team developed a bespoke JavaScript framework with the assistance of a custom library. It allows the merchant to integrate with any platform with a few lines for quick and easy integration.

Sync Of Two Platforms And Systems

WebDesk has also collaborated with the client to develop a distinct marketplace. The customer desired a smooth integration between this web app and the marketplace. The customer expected that all merchants who registered on the marketplace would have access to the web app, and this was the client’s vision. According to the plan that merchants choose, they will have access to various capabilities in the web app. WebDesk developed bespoke functionality that allows both systems to operate in sync with one another. It was challenging since the two projects ran on separate platforms. Still, due to the expertise of WebDesk, we were able to develop a custom code that resolved this underlying matter.

Customization

Homepage

Since the homepage is the first thing customers see when they arrive at an eCommerce site, it is essential for these businesses. We built a well-designed site to appeal to customers and urge them to stay and explore the shop. We made sure that the store’s site was easy to navigate and included information on the store’s products.

Category Page

In the eCommerce world, product category pages are critical. They are often the first stop for shoppers, and as such, they need to be well-organized and easy to navigate. Categories should be clearly labeled and include as much information about each product. In addition, we created a custom category page so the shoppers should be able to refine their search results by price, color, size, and other factors.

Product Page

It’s no secret that online shoppers are looking for a unique and customized experience when browsing for products. To keep up with the competition and meet the needs of today’s consumers, we gave a personalized product page. Now more than ever, it’s essential to have all details of a product available in the best light possible and make it easy for customers to find what they’re looking for.

Clients

Client Testimonials

WebDesk Solution team was pretty easy to work on our website, the designers were excellent at their job as they created the design as per our expectations. The most important part for our website was the Data migration, for which we were a bit worried but the way they created the script and migrated the whole data was the best thing because we saw that the whole data was migrated without any loss. The project managers were very polite throughout the project and in the warranty period, too.

We at Camera Source, recommend WebDesk Solution for their services as we are highly satisfied with the work and their customer service.

Chris Triplett

Indiana, USA
Google Review
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WebDesk Solution
4.9
Nick La Maina 1 week ago
Great experience working with Mike and team. Fast communication and high quality work. Look forward to working with them on future projects!
Dave Clark 3 weeks ago
John at WebDesk Solution was very helpful doing a small change at no charge several months after completing a home page update for our client's online store. It is good to find a supplier who will continue to assist well after a job is completed. Dave Clark - Soulutions Inc
T.J. McCambridge 3 weeks ago
WebDesk was a great company to work with! They did a complete redesign of our online store, hit all the needed deadlines, and we are very happy with the outcome. We would recommend them to anyone looking for an upgrade to their web design!
edmond azaryan 3 weeks ago
i have worked with this company for over 5 years now, on multiple projects, they are excellent in the work they do and in support after the project is complete. 100% recommend!
Klik Deals 10 months ago
WebDesk Solution was referred by one of our friend that had worked with them. The idea of the app was to provide local deals in the city and our major concern was the security of our data. We spent a good time communicating with John and we found his company not just a development agency but our app's technology consultancy as he suggested the best technology to use by keeping our security concerns in mind and he also suggested a few other features which we didn't think even. His explanation was crystal clear of why we should use flutter for the Mobile app and laravel for the backend of the mobile app. We were stunned to see the easy to navigate custom dashboard with features like Vendor Management, Coupon's management, Analytics, and Reports to name a few.

We spent almost a year in the development of the Mobile app with an easy to use backend and an informative App landing page. This team is now managing our complete technical requirements as we are still expanding the app functionality with a good response from our customers in the first launch.

We feel we will use WebDesk Solution for years and we recommend their services to everyone in our network.
Supervision Optical a Year ago
We had to develop an online store for our Optical business(Supervision Optical) and we found WebDesk Solution from one of our contacts

WebDesk Solution team explained to us the functionalities we should need on the website and we were amazed to see their knowledge. Their quotation was quite impressive as they provided me with a detailed scope of what I will get on the website.

About the price, This team wasn't the cheapest, it wasn't the most expensive, but it was by far the best value. They provided the mockups which were exactly what we expected and the development was also pixel perfect.

This was a 5-star experience and we have also signed the maintenance contract with them.
Anvi Can Corporation a Year ago
We wanted a top-quality corporate website with a custom design as per our business needs. Webdesk Solution helped us with a couple of mockups at the very first stage as per the branding guidelines we provided them. Their design skills were excellent and they proposed us Wordpress CMS as we told them we need something SEO friendly and they explained how Wordpress CMS will be beneficial for us in long term SEO for our website.

As per our business needs, they developed our website and delivered us on time. The best part was that we didn't found any issues after they asked us to review the first version of our website.

We highly recommend Webdesk Solution as a professional WordPress development agency and there are no regrets of hiring them as we were disappointed with our previous website agency.
TOMMY GOMATOS a Year ago
Excellent company to work with!

After a quick call he understood my needs and within a few days my issue was solved! i would definitely use them again and again
Priyanka Patel a Year ago
TOMMY GOMATOS a Year ago
I had a problem with my site and contacted them for help. I needed an urgent fix and they were VERY VERY good!

Responsive, listened to my needs and solved my problem very quickly!

I would use them again and again
Brandon Jones
a year ago WebDesk Solution has refreshed our website twice over the past few years. Both times they were great to work with. James and his team really stay on top of the project, keep you informed, and stayed on me when information was requested from my side. Their pricing is fair, the work is great, and their communication is top notch. I would recommend WebDesk Solution and would use them again in the future. Thanks for the great website!
Patricia Tyson a Year ago
These guys are great! I had a very complicated request to fulfill and they were able to execute what I wanted and beyond!

If you have a project that needs a professional and polished touch and you want a professional and polished customer service experience, the teams at WebDesk Solution are a must!
Horizon Group Company a year ago
Very good in their work and completed our work before time which good quality. Highly recommended team for volusion.
T. Mai a Year ago
We needed to update our website and found Webdesk solution on our hosting partners recommended list of developers. Not only did this firm come thru, they delivered what we asked for in a timely manner and they are a pleasure to work with! Our contractual requests were all filled and our site looks great and we would not hesitate to use this firm again in the future. Thank you!
Serge Vilmar a Year ago
John at WebDesk Solution was very patient and paid close attention to what I wanted for my website. I am very pleased with the design that resulted from their team's efforts. I am looking forward to a continued relationship with WebDesk Solution as I work to brand my company. John fantastic job.

Thank you,
Serge Vilmar
3R Inkjets and Toners, LLC