BigCommerce is a go-to eCommerce platform for businesses looking to scale efficiently. But as your store grows, so do its operational demands. Managing inventory, processing orders, handling customer relationships, and running marketing campaigns can become overwhelming without the right tools in place.
This is where BigCommerce integrations come in. They connect your store with essential third-party services, automating tasks and improving functionality. Whether it’s syncing data with an ERP, streamlining order fulfillment with 3PL, or enhancing customer engagement with CRM, the right integrations help your business run smoothly.
In this blog, we’ll walk you through BigCommerce integrations that can improve efficiency, drive sales, and support long-term growth.
Running an online store isn’t just about listing products and processing payments—it’s about creating a seamless system where everything works together. That’s exactly what BigCommerce integrations do. They bridge the gap between your store and the tools you rely on, making everyday operations more efficient.
What Are BigCommerce Integrations?BigCommerce integrations are third-party applications or software that connect with your store to enhance its capabilities. These integrations automate tasks, improve customer experiences, and help you manage different aspects of your business, from inventory control to marketing automation.
Why Do You Need BigCommerce Integrations?As your business grows, manual processes can slow you down. Without integrations, you might find yourself juggling spreadsheets, manually updating orders, or struggling to keep track of customer interactions. Integrations eliminate these inefficiencies by syncing data across platforms, reducing errors, and saving valuable time.
For example, an ERP integration keeps your inventory and financials updated in real-time, while a CRM helps you track customer interactions and personalize marketing efforts. By leveraging the right integrations, you’re not just improving operations—you’re setting up your store for sustainable growth.
Integrations help your BigCommerce store run efficiently by automating tasks and improving workflows. From inventory management to marketing, the right tools can save time and boost sales. Below are the essential BigCommerce integrations your store needs.
ERP systems have become essential for modern businesses. An Enterprise Resource Planning (ERP) system helps manage and integrate key operations such as inventory, orders, shipping, and accounting within a single platform.
ERP integrations play a critical role in eCommerce by providing better visibility and control over core business processes, allowing organizations to operate more efficiently and make informed decisions.
With BigCommerce ERP integration, businesses can streamline operations by connecting their store with back-end systems, ensuring consistent data flow across all departments. This reduces manual work and improves overall efficiency.
By centralizing business data, ERP integration eliminates data silos and ensures that inventory, orders, and customer information remain accurate and up to date. This also enables better reporting and faster decision-making based on real-time insights.
Automation is another key advantage. Tasks such as order processing, inventory updates, and data synchronization can be handled automatically, helping teams stay aligned and reducing the risk of errors.
In addition, having unified customer and operational data allows businesses to deliver more consistent experiences across channels while maintaining better control over fulfillment and inventory planning.
Here are 6 ERP integrations that can be used for your BigCommerce store:
BigCommerce CRM Integration allows businesses to communicate with customers through automated emails, text messages, and in-app notifications.
Businesses can customize their CRM integration to include a wide range of functionality, such as creating customer segmentation and personalization, custom fields and reports, and automated campaigns.
With BigCommerce integrations, businesses can create advanced customizations, such as setting up automatic triggers for customer actions and creating custom alerts.
These CRM integrations provide access to real-time customer data and activity, helping businesses gain a clearer understanding of buying patterns and engagement behavior.
This data can be used to create more targeted marketing campaigns, ensuring customers receive relevant offers based on their preferences and purchase history.
It also supports better planning by helping businesses identify trends, optimize inventory decisions, and focus on products that perform well.
In addition, having all customer interactions in one place allows support teams to respond more efficiently, with the context needed to deliver a more consistent and personalized experience.
Here are six examples of CRM integrations that can be used with BigCommerce:
Connect with us today to leverage the benefits of custom BigCommerce integrations and achieve greater success online.
Get Started with Us TodayIf you want to streamline your supply chain and increase your eCommerce business’s efficiency, you can rely on BigCommerce 3PL integrations.
With 3PL integrations, you can easily connect your BigCommerce store to 3PLs (third-party logistics providers) to automate your order fulfillment and shipping processes.
Integrating your store with a 3PL can streamline your eCommerce warehouse management, making your order fulfillment and shipping processes more efficient and cost-effective.
For example, ShipStation’s integration with BigCommerce allows you to route orders to your 3PL automatically, so you don’t have to enter each order into the 3PL’s system manually.
This integration also enables you to customize the shipping process for each order to offer the best service for your customers.
BigCommerce offers seamless integrations with the leading 3PLs, such as
A Point of Sale (POS) system is essential for any business that sells items in person. The engine powers cash registers, allowing customers to pay for their purchases and retailers to track their inventory and sales.
BigCommerce offers a range of POS integrations that make it easy for you to streamline your operations.
POS integrations allow you to sync your POS systems with your eCommerce store seamlessly. This means that orders placed through the store can be tracked in real time, which helps you ensure that you’re always stocked with the right products.
Automating data entry eliminates the requirement to manually input sales information into the system, thus saving time and avoiding potential mistakes.
In addition to tracking sales, it makes managing customers easy. With details like contact info, purchase histories, and loyalty points all stored in one place, it’s easy to identify returning customers and reward them for their loyalty.
By integrating your POS systems with your eCommerce store, you can streamline your operations and keep track of your customers for a better overall experience.
You can use this integration in your BigCommerce store to easily bridge the gap between your online and offline sales.
Here are some custom POS integrations that BigCommerce supports.
BigCommerce supports several custom marketing integrations to help you target customers effectively and increase sales.
Whether a small business or a large enterprise, you can use custom BigCommerce integration to target your customers better and drive more sales.
Social media is essential to any digital marketing strategy, and social marketing integration in BigCommerce can help you make the most of your social platform efforts.
You can easily integrate your social media accounts with your BigCommerce store, allowing you to quickly and easily share products, promotions, and updates with your followers.
You can also track your social media campaigns’ performance in BigCommerce to optimize your campaigns and maximize your reach.
Email is still one of the most effective ways to reach customers. BigCommerce allows you to install custom email marketing integration, making it easy to set up automated emails to keep in touch with customers.
You can easily set up automated emails to send out product information, promotions, and updates, making it easy to keep your customers informed and engaged.
You can also use such email marketing integration in your BigCommerce store to create custom email campaigns that target specific customers or groups of customers, allowing you to tailor your messages for maximum effectiveness.
Some BigCommerce integrations make it easy to use powerful marketing automation tools. You can easily set up automated campaigns to target customers with personalized messages based on their purchase history and other data.
You can also automate tasks like setting up discount codes and creating loyalty programs so that you can focus on different aspects of your business.
DXP stands for Digital Experience Platform. It enables you to manage and deliver a personalized digital experience to your customers across multiple channels and devices. According to one study, 81% of customers prefer companies that offer a personalized experience.
DXP integration can provide a seamless experience for your customers, allowing you to engage with them more effectively.
This can help you save time and money while still providing customers with the best eCommerce user experience. When it comes to DXP integrations, you should look for reliable, secure, and scalable solutions.
But how can you do it in BigCommerce?
BigCommerce supports headless architecture. So, you can use its core commerce as a back-end and integrate any DXP for your front-end experience. Some of the prevalent DXPs are as follows:
Analytics and BI integrations give you a clear picture of how your BigCommerce store is performing. They track customer behavior, sales trends, and marketing effectiveness, helping you make informed decisions instead of relying on guesswork.
These tools sync real-time data across your store, allowing you to monitor conversion rates, revenue, and traffic sources. Advanced BI solutions even identify patterns, helping you adjust strategies for better results.
Whether you need basic tracking with Google Analytics or deeper insights from specialized BI platforms, the right integration ensures you stay ahead with data-backed growth strategies.
Selling on multiple platforms like Amazon, eBay, Walmart Marketplace, or Instagram has become the new standard for eCommerce businesses. But managing inventory across these channels can quickly become challenging. Overselling, stockouts, or mismatched product counts can turn growth into operational chaos.
Multi-channel inventory management integrations give you a centralized view of all your stock, so you always know what’s available across every channel. This makes it easier to maintain consistent product counts, prevent errors, and streamline your workflows.
With real-time updates from platforms such as:
Your inventory automatically stays synchronized. You can quickly identify top-selling products, spot slow movers, and determine the right time to reorder.
These integrations also automate order syncing and inventory tracking, reducing manual work and minimizing mistakes. By simplifying operations, your team can focus on growing the business rather than constantly fixing avoidable issues.
When connecting BigCommerce with other systems, businesses can choose from different integration methods based on their complexity, scalability needs, and technical resources. Each approach has its own strengths and limitations, so understanding them helps in selecting the most suitable option for your store.
Point-to-point integration involves creating direct connections between BigCommerce and individual systems such as ERP, CRM, or shipping tools. Each integration is built separately, which allows for precise control but can become difficult to manage as the number of systems increases.
Advantages:
Disadvantages:
Native integrations are pre-built connections available within BigCommerce or through its app marketplace. These integrations are designed to work seamlessly with the platform, making them a practical option for businesses looking for quick and reliable setup without heavy technical involvement.
Advantages:
Disadvantages:
iPaaS is a cloud-based integration solution that acts as a central hub for connecting BigCommerce with multiple systems such as ERP, CRM, marketing tools, and logistics platforms. It allows businesses to manage integrations from a single interface while automating data flows and workflows across systems.
Advantages:
Disadvantages:
The following features highlight what to prioritize when selecting an integration platform to ensure your BigCommerce store runs efficiently and scales smoothly.
Scalable Architecture: Your platform should grow with your business. It must handle increasing data volumes, additional systems like ERP or CRM, and higher transaction loads as your store expands.
Real-Time Data Synchronization: Look for two-way, real-time syncing. Changes in BigCommerce should immediately reflect across your other systems and vice versa. This reduces errors and keeps your data consistent.
Pre-Built Connectors and Customization Options: Platforms with ready-made connectors for tools like Salesforce, NetSuite, QuickBooks, or Mailchimp save setup time. Ideally, you can also customize workflows or build new integrations without heavy development work.
User-Friendly, Low-Code Interface: A drag-and-drop, low-code interface allows business users to set up and manage integrations without advanced technical skills, reducing reliance on developers.
Automation and Scheduling: Automation streamlines repetitive tasks like inventory updates, order imports, and customer data syncs. Scheduling features help ensure processes run on time without manual intervention.
Transparent Monitoring and Logging: Choose a platform that provides clear activity logs and real-time notifications. This helps you quickly identify and resolve issues, minimizing downtime.
Easy Data Mapping: Every system structures data differently. The platform should simplify mapping fields between BigCommerce and external apps, applying business rules without coding.
Responsive Support: Even the most reliable platforms may require assistance. Look for strong customer support to help with troubleshooting, planning new integrations, or maintaining workflows.
Integrating the above integration with your BigCommerce store can significantly enhance your eCommerce business’s capabilities. Whether you want to improve your marketing efforts, streamline order processing, or boost customer loyalty, there’s an integration to help you achieve your goals. Stay ahead of the competition and provide an exceptional shopping experience by harnessing the power of BigCommerce integrations.
Feel free to contact us for any queries regarding BigCommerce integrations or other eCommerce help.
WebDesk Solution is an experienced BigCommerce development company that offers flexible services to meet your unique needs, whether you are a small niche company or a large enterprise.
Custom integration involves the creation of a tailored software solution that is designed to meet the unique requirements of a particular use case. This software can range from a relatively straightforward plugin that facilitates data transfer between databases to a comprehensive and fully customized content management system.
BigCommerce currently offers over 1200 native apps and integrations, which include popular payment gateways, shipping providers, marketing tools, and other third-party applications. BigCommerce also offers open APIs, which allow custom integrations to be built with other systems or applications.
BigCommerce integrates with various third-party platforms, including popular payment gateways, shipping carriers, marketing and advertising tools, accounting and tax software, and more. Some notable integrations include PayPal, Stripe, FedEx, UPS, Mailchimp, Google Analytics, QuickBooks, and Avalara.
No, BigCommerce and Shopify are two separate eCommerce platforms and do not integrate with each other. However, some third-party apps and services can help you connect your BigCommerce and Shopify stores to streamline your operations and increase sales.
No matter what stage you are in, we would love to talk to you about your project. No pressure, no obligation, just straight talk and helpful insight.
USA
98 CUTTER MILL RD STE 466, GREAT NECK, NY 11021
Canada
150 King Street W. STE 200
Toronto, ON M5H 1J9
All projects secured by NDA & IP is your's
