WebDesk Solution is a BIGDEV Certified BigCommerce development agency that builds, customizes, migrates, and scales BigCommerce stores for B2B brands, DTC retailers, and enterprise multi-storefront operators across the United States and Canada. BigCommerce development services cover store setup, theme customization, custom checkout design, integrations, web accessibility, technical SEO, performance optimization, headless commerce, and migration from platforms like Shopify, Magento, and Volusion.
As a BIGDEV Certified, B2B Specialized BigCommerce Partner with 14+ years of eCommerce experience and 300+ brands shipped since 2013, our New York and Toronto teams build stores for long-term scale – including B2B Edition implementations with catalog hierarchy and customer-group pricing for complex wholesale operations. Stores get built once, properly. Migrations preserve SEO equity. Headless builds ship instead of stalling.
PROOF
Trusted by 500+ Brands Across North America
Proof, not promises. These are the brands that chose us across digital marketing, paid media, and eCommerce growth.
4.9 ★
4.9 ★
Top-ranked
Recommended
Partner Certified14+ years. 500+ clients. Two offices across North America. The kind of track record you cannot manufacture in a pitch deck.
PROBLEM AWARENESS
When BigCommerce Builds Go Wrong (And What We Fix)
Most BigCommerce projects we inherit come from the same four problems. The page reads as a service-list, but the buyer journey starts with pain.
Stencil sites that became slow – years of plugin sprawl, abandoned customizations, page weight nobody owns
Broken B2B builds – catalogs that can’t handle real customer-group pricing, freight quoting, or multi-company hierarchy
Migrations that lost SEO equity – Magento, Shopify, or Volusion rebuilds where redirects were wrong, schema disappeared, and traffic crashed
Headless plans that never shipped – Catalyst projects that look great on paper but stall because the team picked the wrong stack or the wrong agency
That’s the work we do. WebDesk Solution is a BIGDEV Certified BigCommerce development company rebuilding broken stores and shipping new ones from New York and Toronto.
CREDENTIAL STACK
Why Hire a BIGDEV Certified BigCommerce Agency?
The BigCommerce partner ecosystem has tiers. Most agencies you’ll find online are Solution Partners or Elite Partners – those tiers measure revenue and client volume, not engineering depth. BIGDEV is different. It’s a developer-track certification covering Stencil, Catalyst, Storefront API, Catalog API, Orders API, GraphQL, B2B Edition APIs, and the actual platform internals BigCommerce engineers themselves use. Roughly 150 agencies globally hold it.
We’re one of them. And we hold B2B Specialized certification on top, covering CPQ, multi-company hierarchy, customer-group pricing, freight quoting, and gated catalog work. Most agencies pitching B2B BigCommerce don’t have either credential.
We don’t compete on agency size. We compete on engineering depth. When a BigCommerce migration requires preserving 80,000 URLs and zero SEO regression, or a B2B catalog needs to handle 12,000 SKUs with company-specific pricing tables, that’s the job we’re built for.
WHAT WE DELIVER
BigCommerce Development Services We Offer
Thirteen services across four delivery groups. Every service includes the engineering work to do it right, not just a feature label. Each maps to a real client outcome we’ve shipped.
BigCommerce Theme Development
Custom Stencil and Cornerstone themes built mobile-first with B2B-aware navigation patterns. For brands outgrowing template builds and needing visual differentiation that converts.
BigCommerce Customization
Custom layouts, page templates, widgets, and storefront logic engineered against the BigCommerce theme architecture – not duct-taped onto it. For stores ready to look like their brand, not their theme.
BigCommerce Custom Checkout Design
Custom checkout flows using the Checkout SDK – gift messaging, age verification, B2B PO workflows, multi-shipping address handling. For stores where the default checkout costs sales.
BigCommerce Headless Development
Catalyst-based headless storefronts using Next.js, React, and the GraphQL Storefront API. For DTC brands where Core Web Vitals are a competitive advantage and conversion lifts pay for the rebuild.
BigCommerce Support & Optimization
Ongoing platform monitoring, bug fixes, performance tuning, and feature work for live stores. For brands that want a BigCommerce team on call instead of hiring in-house.
BigCommerce Web Accessibility
WCAG 2.1 AA compliance work – automated audits plus manual remediation across themes, custom components, and product flows. For brands managing ADA risk or selling to enterprise B2B buyers with procurement requirements.
BigCommerce Technical SEO
Schema markup, faceted navigation indexing, canonical handling, page speed, internal linking architecture, and crawl budget for BigCommerce-specific issues. For stores leaking organic traffic to platform defaults.
Migrate to BigCommerce
Full migrations from Magento, Shopify, Volusion, Shift4Shop, Webjaguar, or legacy carts – including catalog mapping, customer migration, order history, URL preservation, and 301 redirect engineering. For brands replatforming without losing SEO equity.
Custom Private App, Public App & Middleware Development
Private apps, public marketplace apps, and custom middleware connecting BigCommerce to ERP, OMS, PIM, and CRM systems.
AI Development & Automation in BigCommerce
AI-driven workflows, agentic operations, intelligent merchandising, and automated customer support inside BigCommerce.
Custom BigCommerce Integrations
ERP, OMS, PIM, CRM, and custom API integrations engineered for production reliability – error handling, retries, logging, and monitoring built in. For B2B and enterprise brands where catalog and inventory accuracy is the entire business.
Multi-Storefront (MSF) Development
Multi-storefront architecture for brands running multiple regions, sub-brands, or B2B/DTC splits from a single platform instance. Catalog, customer, and order strategy designed before any code ships.
Omnichannel Integration
Marketplace, retail POS, social commerce, and feed integrations – Amazon, eBay, Walmart, Google Shopping, Meta, Instagram. Inventory and order sync engineered, not duct-taped.
Feedonomics
Feedonomics product feed management, optimization, and channel expansion for brands selling across 10+ channels. Includes feed audit, taxonomy, and ongoing channel work.
WHO WE BUILD FOR
Who We Build BigCommerce Stores For
BigCommerce powers DTC, B2C, B2B, B2B2C (hybrid), and enterprise commerce. Native multi-storefront, headless via Catalyst, and a full API surface for ERP, OMS, PIM, and CRM integrations make BigCommerce the platform of choice for brands serving retail, manufacturing, wholesale, and distribution markets at scale.
Industries we build for
Industrial & Manufacturing
Complex catalogs, technical specs, freight-quoted shipping
B2B Wholesale & Distribution
Customer-group pricing, multi-company hierarchy, gated catalogs
Fashion & Apparel
Variant-heavy catalogs, lookbook merchandising, returns workflows
Firearms & Outdoor
High-risk payment processing, age-gating, compliance-aware builds
Pet & Animal
Subscription commerce, multi-warehouse fulfillment, B2B veterinary supply
Home & Lifestyle
Visual merchandising, configurators, B2B trade programs
Jewelry & Luxury
High-AOV checkout, custom configurators, technical SEO depth
Food & Packaging
B2B order minimums, custom freight, recurring orders
B2B SPECIALIZED
BigCommerce B2B Edition Specialist Work
B2B on BigCommerce is its own discipline. Our B2B Specialized certification covers the entire B2B Edition feature set – and the integration work that makes it actually fit how B2B sellers operate.
What B2B Edition work covers
Customer-group pricing – tiered pricing tables, customer-specific catalogs, contract pricing
Multi-company hierarchy – parent companies, sub-accounts, role-based purchasing approval
CPQ (Configure-Price-Quote) – custom configurators, quote-to-order workflows, sales rep handoff
Freight quoting – real-time freight rates, LTL handling, accessorial charges
Gated catalogs – login-required browsing, customer-specific SKU visibility
Net terms and PO workflows – credit checks, payment terms, AR integration
We’ve shipped enterprise B2B work for Rocketline (ERP-driven multi-storefront), Ipureh2o (headless B2B for industrial buyers), Pearlon (WooCommerce-to-B2B transformation), and Pneumatic Plus (industrial Stencil migration). When a B2B project needs CPQ + ERP integration + customer-group pricing all working together, that’s the work we’re built for.
MIGRATION
BigCommerce Migration Services – From Magento, Shopify, Volusion & More
Migrations are the most common reason brands come to us. Most arrive after one failed attempt or after a quote that didn’t account for SEO preservation, catalog complexity, or B2B requirements. Our migration work treats SEO equity as a deliverable, not a hope.
What our BigCommerce migration services include
- Catalog mapping including custom fields, variants, and B2B pricing rules
- Customer migration with password handling and order history preservation
- URL mapping and 301 redirect engineering across the full URL inventory
- Schema markup recreation matching or exceeding the source platform
- Theme rebuild on Stencil or Catalyst
- Integration rebuild for ERP, OMS, PIM, CRM, and marketing platforms
- Full QA with traffic monitoring during the cutover window
Source platforms we migrate from
- Magento to BigCommerce – Magento Open Source and Adobe Commerce migrations including B2B accounts and ERP integration. Generation Pet replatformed from Magento for real-time ERP integration.
- Shopify to BigCommerce – for brands outgrowing Shopify Plus B2B limits or hitting transaction fee ceilings. Generation Pet’s full case below.
- Volusion to BigCommerce – modernization replatforms preserving long-tail SEO
- Shift4Shop to BigCommerce – high-volume wholesale commerce migrations
- Webjaguar / legacy cart to BigCommerce – including PacknWood’s B2B replatform
Should You Migrate to BigCommerce?
A BigCommerce migration makes sense when:
CUSTOM APPS & MIDDLEWARE
Custom Private App, Public App & Middleware Development for BigCommerce
BigCommerce’s app and API surface is one of the most flexible in the platform market – but flexibility only matters if someone builds against it correctly. We’ve shipped private apps, public marketplace apps, and custom middleware for B2B and DTC brands where off-the-shelf integrations couldn’t bridge the gap between BigCommerce and the systems running the rest of the business.
Private apps live inside one merchant’s account and handle internal workflows: custom onboarding, promotion management, ERP middleware, and operational tooling. Public apps ship to the BigCommerce app marketplace with OAuth, multi-tenant data isolation, billing, and ongoing maintenance – for brands monetizing platform tooling or extending BigCommerce for the wider merchant base. Middleware sits between BigCommerce and ERP, OMS, PIM, or CRM systems where catalog accuracy, real-time inventory, or customer-group pricing has to flow both ways.
What we build
Custom private apps for internal workflows (onboarding, promotion engines, custom merchandising tools)
Public apps for the BigCommerce app marketplace (OAuth, multi-tenant, billing, store-listing)
Middleware connecting BigCommerce to Fishbowl, NetSuite, Brightpearl, Acumatica, SAP, and custom systems
Real-time inventory and order sync engineered for production reliability
Recent app and middleware work includes Anderson Pens’ custom comparison and discovery tools (private app), Bio & Chic’s Fishbowl ERP middleware (multi-warehouse inventory and backorder management), and a BigCommerce-native onboarding app for enterprise B2B sellers. Standalone landing pages for each of these services are coming – for now, this is the depth we ship.
AI + COMMERCE
AI Development & Automation in BigCommerce
Most BigCommerce stores will adopt AI inside the next two years – for merchandising, customer support, and operations. The platform doesn’t ship that natively. We build it. Our AI work in BigCommerce focuses on production systems that move revenue or reduce operational cost, not chatbot demos that get retired in six months.
AI engagements typically combine BigCommerce APIs (Catalog, Orders, Storefront, GraphQL) with LLM-powered workflows, vector search, and agentic operations layers. The output is automation that actually runs in the live store – not a side experiment. We treat AI as an engineering discipline, the same way we treat ERP integration or B2B Edition work.
What we build
AI-powered product recommendations and merchandising (vector embeddings + behavioral signals)
Agentic customer support that handles tier-1 inquiries against real catalog and order data
Automated content generation for product descriptions, meta data, and category copy
Operations automation – inventory reorder triggers, dynamic pricing, abandoned cart sequencing
Custom AI workflows tied to BigCommerce webhooks and the GraphQL Storefront API
Standalone case studies for AI-on-BigCommerce work are coming as more of the recent engagements complete public-launch windows. Brands wanting to embed AI across commerce, support, and back-office at scale should also explore our cross-pillar AI Solutions practice.
PROOF
BigCommerce Case Studies – Real Outcomes
Five inline cases from the work. Each links to the full case study for context.
METHODOLOGY
Our 7-Phase BigCommerce Process
Our BigCommerce engineering methodology runs in seven phases. The first five take a project from kickoff to launch. The last two run after launch as ongoing engagements.
Discovery
Technical audit, catalog review, B2B requirements gathering, integration scoping, and timeline planning. Outcome: approved project scope, architecture document, and implementation roadmap before development begins.
Architecture & UX
Sitemap planning, conversion flow mapping, mobile-first wireframes, checkout structure, and integration planning for ERP, CRM, payments, shipping, analytics, and marketing systems before visual design starts.
Design
Custom Stencil or Catalyst storefront design, branded UI components, responsive layouts, and Figma-based design collaboration. Two revision rounds included weekly progress reviews and stakeholder approvals.
Build
Theme development, custom checkout work, app development, integrations, B2B configuration, and content loading. Senior BigCommerce developers manage the entire implementation with shared staging access throughout development.
QA & Testing
Functional QA, browser and device testing, accessibility checks, performance optimization, security review, integration validation, and content QA completed before launch approval and deployment scheduling.
Launch
Cutover planning, redirect deployment, DNS coordination, schema markup, GA4 setup, and active post-launch monitoring to ensure stable traffic, conversions, and platform performance after go-live.
Growth & Performance Care
Ongoing maintenance, bug fixes, security updates, SEO, CRO, performance tuning, and integration monitoring handled by the same team that built and launched your BigCommerce store.
WHY US
What Makes WebDesk Solution the BigCommerce Development Services & Agency You Pick
Every BigCommerce development company claims experience, certifications, and results. The difference shows up when the stakes are real – zero-downtime migrations, live ERP integrations, and B2B-grade catalog delivery.
14+ Years Depth
Deep eCommerce-only focus since 2011. Stencil generations, Catalyst arrival, B2B Edition rollouts, and enterprise migrations – we’ve shipped through all of it.
AI Embedded
Every engagement includes AI review. Search, personalization, forecasting, and agentic ops – built into delivery on BigCommerce, not bolted on after.
Zero Downtime
Migration methodology tested across 300+ BigCommerce stores. Revenue continuity, SEO preservation, and phased go-lives – every time.
Full-Stack Ownership
Design, dev, QA, integrations, and post-launch – one team owns it all. No handoffs. No scope gaps. No blame shifting.
Certified Partnerships
BIGDEV Certified · B2B Specialized · BigCommerce Certified Partner. Access to roadmap previews, escalation paths, and partner-only resources.
North American Presence
Offices in New York and Toronto. On-site capability for discovery and launch. Timezone-aligned execution for US and Canadian brands.
Documented Results
300+ brands shipped on BigCommerce. Zero-downtime migrations. ERP integrations live in production. Every claim we make has a named client behind it.
Long-Term Partnership
Post-launch retainers, growth-stage CRO cycles, and multi-year roadmaps. We grow with your brand – not just ship and disappear.
ICP-Specific Expertise
Growth-stage ($500K-$50M) and enterprise ($10M-$500M+). Scoped for your stage, not a generic agency pitch deck.
Security & Compliance
PCI-DSS aware development, compliance-grade custom features (firearms / age-gated / regulated commerce), and secure data integration patterns.
ENGAGEMENT MODELS
Engagement Models for BigCommerce Projects
Six ways to work with us on BigCommerce. Pick the model that matches your stage – every model has a clear scope and a clear “best for.”
Project-Based Delivery
Fixed scope, fixed price, defined timeline. Ideal for platform builds, migrations, redesigns, and integrations where requirements are clear.
Best For
Defined builds, migrations, and redesigns with a clear end state.
Flex Development
Prepaid hours used on-demand for updates, improvements, and feature work. No repeated scoping. No delays waiting for statements of work. Flexible execution against a retained capacity pool.
Best For
Brands needing continuous small-to-medium changes without project overhead.
Managed Care Plans
Ongoing monitoring, maintenance, and support for your platform and systems. Monthly engagement focused on stability, security, and reliability.
Best For
Live stores that need hands-on uptime and platform health.
Growth & Optimization
Monthly engagement focused on traffic, conversion, and revenue growth. Covers SEO, AEO, CRO, product page optimization, and performance tuning.
Best For
Stores already live that want measurable month-over-month lift.
Strategy + Execution
High-level planning paired with execution for scaling businesses. Roadmaps, architecture decisions, growth direction, and the team to deliver against them.
Best For
CMO, COO, and VP-level buyers driving transformation – not tactical builds.
AI & Automation Systems
Implementation of AI-driven workflows and voice automation. Includes Rossy AI, customer support automation, lead handling, and end-to-end operations workflows.
Best For
Brands ready to embed AI across commerce, support, and back-office.
FAQ
Frequently Asked Questions About BigCommerce Development
What is BigCommerce and how does it work?
What’s included in BigCommerce development services?
How long does a BigCommerce build take?
How much does BigCommerce development cost?
What’s the difference between BigCommerce Stencil and Catalyst?
How do you migrate to BigCommerce without losing SEO?
Does BigCommerce support B2B in 2026?
Can BigCommerce handle multi-storefront?
What integrations does BigCommerce support?
What is BIGDEV Certified and why does it matter?
Can you build a BigCommerce headless store with Catalyst?
Do you offer BigCommerce app development?
What’s included in your post-launch BigCommerce support?
INSIGHTS
