Service Alert Manager
14 Nov, 2020
Customers can make purchases directly from the mobile app. The app will assign and display associated components in the app based on the purchase, such as a motor or a motor belt, depending on the purchase. The software displays the component’s health based on its usage and tells the user of the status via a graphical interface. If the device’s health begins to deteriorate, the app will send a push warning to the user, eliminating the need for the customer to remember to replace or have service done on their equipment. Instead, customers may make an appointment with a specialist through the app to fix or replace their parts based on their specific needs. Aside from the push notification, the app will also send the user an email and a text message, depending on their settings.