BigCommerce Vs Volusion: Which eCommerce platform to Consider in 2023?

John Ahya
John Ahya

July 10, 2023

4 Mins Read

Last Updated August 08, 2023

BigCommerce Vs Volusion

eCommerce platforms have transformed how businesses operate in the digital landscape, offering them a robust option to establish an online store. If you are searching for an eCommerce platform for your store, you have reached the right place. Here, we will compare the two most prominent eCommerce platforms: BigCommerce vs Volusion.

BigCommerce is widely-known in the eCommerce realm, providing high scalability and a wide range of features to serve businesses of all sizes. Its features, such as seamless integration, enhanced customization options, top-notch marketing tools, etc., enable entrepreneurs and business owners to manage online stores efficiently.

Conversely, Volusion provides a user-friendly and simplistic design. Hence, it is the best option for beginners and small businesses. Leveraging its in-built features like payment gateway, SEO tools, inventory management, store optimization, and more helps you offer a next-level experience to users.

In this blog, we will compare BigCommerce vs. Volusion based on essential factors like ease of use, pricing, customization, payment options, etc. Ultimately, you will have complete knowledge of both platforms and make an informed decision.

So, let’s get started.

BigCommerce vs Volusion: A Detailed Comparison

Here we will compare BigCommerce vs Volusion based on some of the most essential factors.

Ease of Use

User-friendliness is the most important factor in choosing an eCommerce platform. Why? It is because if users find it challenging to use at the start, they won’t proceed further. Let’s look at the user-friendliness of both platforms.

BigCommerce is a popular eCommerce platform providing an intuitive user interface and straightforward-to-use dashboard. The dashboard consists of a menu on the left of the screen and all other functions on the right. This eCommerce platform even provides a range of templates and drag-and-drop editors. Lastly, it offers you a step-by-step approach to setting up your online store efficiently and starts selling products.

Volusion also has a user-friendly interface and quick setup process, best suited for small to medium size businesses. The platform is easy to use, with the main screen and various other options on the top. Volusion doesn’t have features like BigCommerce; it is even difficult to switch between the front & back ends of the website, and you will need help from a Volusion development company. Despite this, Volusion is a great option for beginners because of its user-friendly editor and good customization options.

Verdict: Talking about ease of use, BigCommerce is a clear winner due to its features, great customization capabilities, and user-friendly interface.

Integrations & Extensions

BigCommerce is one of the best eCommerce platforms you can integrate with eBay and Amazon. It also allows custom integration, with which you can even integrate BigCommerce with third-party platforms such as Salesforce, Mailchimp, and Google Analytics to smooth various business processes and enhance your online presence. In addition, the app market is crowded with 320+ add-ons and plugins. Hence, it is the preferred choice of businesses that want to amplify their eCommerce capabilities.

Similar to BigCommerce, Volusion also lets you integrate your store with eBay and Amazon. Even though it doesn’t offer a range of add-ons and plugins like BigCommerce, it is worth it. You can integrate your store with 80+ popular plugins and add-ons such as Mailchimp, Quickbooks, and more.

Verdict: BigCommerce is the clear winner here due to its comprehensive app marketplace and fast integration with popular third-party platforms.

Have specific integration or extension queries?

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Key Features

An eCommerce platform that offers a robust platform as per the trends would be the first choice of all sizes of businesses. Here are some key features based on which we can compare BigCommerce vs Volusion.

  • Marketing tools

    Both eCommerce platforms offer a range of marketing tools you can leverage to promote your online store. Let’s look at them in detail.

    BigCommerce provides amazing marketing instruments like Gift cards, coupons, Facebook storefronts, etc. It also has built-in integrations to connect with social media channels like Google Shopping, Facebook, Instagram, etc. You can also create good email marketing campaigns as needed.

    Volusion offers marketing instruments similar to BigCommerce. It also offers better marketing instruments like CRM, traffic affiliate networks, and e-newsletters. It even possesses built-in integrations for channels like Amazon, eBay, and Facebook.

  • Themes


    BigCommerce offers 60 themes, out of which 12 are free. These themes are available in 12 categories, such as food, clothing, eCommerce, etc. Moreover, the themes are attractive, mobile responsive, and available in 4 different styling options. In addition to that, you even get an option to edit the colors, fonts, layouts, HTML/CSS, etc.

    On the other hand, Volusion comes with 45 themes. It offers 11 free themes, and the cost of paid themes starts from $180. These themes are highly refined, modern, and responsive. Like BigCommerce, you can change the colors and fonts of these themes. If you are familiar with coding, you can change HTML/CSS.

  • SEO Optimization

    SEO Optimization

    BigCommerce is a great eCommerce platform when we consider SEO optimization. It allows you to improve search engine rankings by giving you control over meta tags, URLs, and heading tags. Along with that, it lets you check keyword-friendly URLs and Accelerated Mobile Pages (AMPs) format.

    Regarding Volusion, the eCommerce platform comes with SEO guides & tutorials, which anyone can understand and implement. Like BigCommerce, it also enables you to set custom meta tags and page titles. It even provides great tools to improve your website and its rankings. However, there is a catch: Volusion leverages search variables instead of keywords and does not mention AMPs.

  • Protection


    BigCommerce comes with an SSL certificate, ensuring the connection between the website and the end user is absolutely secure. Besides that, it also offers fraud detection tools and a secure payment gateway, which promises that transactions are secure and prevent any fraud.

    When it comes to Volusion, it provides SSL certificates, daily backups, and secure hosting. However, it doesn’t offer any other features for protecting data.

  • Management of Inventory

    Inventory tracking is one of the most crucial features in any eCommerce store. Here we will compare BigCommerce vs Volusion based on their inventory management.

    BigCommerce comes with several extensive tools to manage inventory. These include creating product variations, building automated stock alerts, integrating with leading inventory management tools, etc. Simply put, it lets you remain at the top of the game when considering inventory. It is suitable for all sizes of businesses.

    On the contrary, Volusion enables you to organize & categorize products effectively, maintain stock levels, and produce purchase orders whenever needed. The eCommerce platform even helps you to maintain stock throughout the year without any hindrance.

    Verdict: BigCommerce is the ultimate heavyweight champion when it comes to offering features suitable for businesses of all sizes.

Pricing & Plans

Pricing is another crucial factor everyone looks after when choosing an eCommerce platform. Here we will closely compare BigCommerce vs Volusion based on the pricing.

BigCommerce has a 15 days free trial and four pricing plans: Standard, Plus, Pro, and Enterprise. The pricing starts from $ 29 per month and changes based on the plan you purchase.

Bigcommerce Pricing & Plans

These plans include some of the most amazing features like single page checkout, unlimited staff accounts, integration with leading POS, BigCommerce mobile app, real-time shopping quotes, product ratings & reviews, etc. You should always consult a BigCommerce development company if you get confused about choosing the right pricing plan.

Volusion Pricing & Plans

Similar to BigCommerce, Volusion offers a 14-day free trial. The eCommerce platform has four plans: Personal, Professional, Business, and Prime. The pricing starts from $35 per month. Here, features vary based on the plan you purchase. However, all the plans come with several common features like SSL certificate, PCI compliance, native checkout solution, and more.

Verdict: BigCommerce is the winner here as it costs less than Volusion and offers some of the best features in most plans.

Payment Options

Payment Options

Regarding payment options, BigCommerce enables smooth integrations with over 65 most popular brands worldwide, which is one of the best reasons to choose BigCommerce. It allows you to accept payments from multiple currencies from popular payment gateways like PayPal, Stripe, etc. So, whether your customer wants to pay with a credit/debit card or wallet, BigCommerce promises to offer a seamless shopping experience.

When it comes to Volusion, it has limited payment gateway options. It lets you integrate your store with 30 payment gateways like PayPal, Stripe, and The store lets you accept payment with credit cards, wallets, and checks. In addition, it allows store owners to profit through prices and their companies. The only thing that keeps Volusion back is that several users have raised concerns about cancellation charges, hidden charges, and unequal agreements.

Verdict: BigCommerce is the clear winner here as it offers more payment options than Volusion.

Customer Support

Customer Support

While using any new software or platform, one gets stuck in something or wants to learn more; that’s where the need for customer support comes into the picture. Here, we will compare BigCommerce vs Volusion based on the customer support they provide.

BigCommerce comes with round-the-clock support via chat, email, and phone. The support staff is very friendly and knowledgeable. They also provide comprehensive documentation and tutorials. In addition, you can also get support from the vibrant community.

Regarding Volusion, the eCommerce platform offers support via phone and email 24*7. Besides this, it also offers support via live chat during specific hours. It also has different video tutorials, FAQs, and guides at your disposal.

Verdict: BigCommerce offers better support and more options as compared to Volusion. Hence, it is best when it comes to customer support.

Still unsure whether to choose BigCommerce or Volusion?

Reach out to our team now for expert advice on selecting the ideal platform for your online store.

Let’s Discuss


We hope that you liked our comparison of BigCommerce vs Volusion. Both eCommerce platforms have their own strengths and weaknesses. The selection of an eCommerce platform boils down to what you value most and want to deliver to your audience.

BigCommerce is best for extensive integrations and app marketplace, offering various tools to improve store functionality. It even offers high-end support via different channels.

Volusion, however, focuses more on the streamlined approach and helps you set up your store efficiently. It also offers a range of add-ons and good customer support.

If you still face any issues choosing an eCommerce platform, feel free to contact us.

WebDesk Solution is a leading eCommerce development company. We have delivered a range of eCommerce stores to businesses of all sizes using both eCommerce platforms. So, we can help you choose an eCommerce platform and deliver you the right online store with the utmost professionalism and attention to detail.

John Ahya
John Ahya

John is the President and Co-Founder of WebDesk Solution, LLC. Living the digital agency life for over 10 years, he explores an extensive eCommerce world. He has immense experience in all major e-commerce platforms. Being a nature lover, he likes to breathe the fresh air on the hill stations during vacations.

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