10 Best Enterprise eCommerce Platforms for Large Businesses

Does your online store need an upgrade to a better eCommerce platform? If your business has a revenue of seven to eight figures annually, it is time to migrate to an enterprise-level platform for your eCommerce store. When your online store has more buyers and visitors than before, your eCommerce platform must manage traffic and payments well.

As your business scales up, you should invest in an upgraded enterprise-level plan. Thankfully, there are some popular enterprise eCommerce platforms available in the market.

Due to this, it is challenging to decide on a suitable enterprise eCommerce platform for your business that is aligned with the latest eCommerce trends.

Enterprise eCommerce is a niche market where there is no one size fits all solution! Online retailers must thus carefully consider their platform options in light of their particular goals, financial requirements, and technological requirements. We’re here to help you navigate this decision-making process!

We’ll explore the eCommerce enterprise platforms types , their advantages, and even offer a carefully compiled list of the best enterprise eCommerce platforms in this blog. So continue reading to find the ideal match for your company!

So let’s get started.

What Is An Enterprise Ecommerce Platform?

An enterprise eCommerce platform is a comprehensive software solution designed to meet the complex needs of large businesses with high-volume sales and intricate operations. These platforms offer a robust infrastructure and a broad range of features that support the growth, scalability, and management of large-scale eCommerce operations.

Benefits of Using Enterprise eCommerce Platforms

When it comes to running a successful online business, choosing the right eCommerce platform is crucial. Enterprise eCommerce platforms offer a range of benefits that can help streamline operations, enhance customer experience, and drive growth. Let’s explore some of the top advantages of using these platforms.

• Enhanced Scalability: These platforms are designed to handle high volumes of traffic and transactions, ensuring smooth operations during peak periods while supporting business growth without compromising performance.
• Advanced Features and Customization: Enterprise eCommerce platforms offer a variety of advanced features and customization options, enabling businesses to create tailored online storefronts that cater to their unique needs and provide exceptional user experiences.
• Comprehensive Security Measures: To safeguard sensitive customer data and payment transactions, enterprise eCommerce platforms include robust security features, such as SSL encryption, PCI compliance, and sophisticated fraud detection methods.
• Integration Capabilities: By integrating with marketing automation platforms, ERP systems, POS systems, and other third-party tools, businesses can increase productivity, optimize processes, and streamline operations.
• Reliable Infrastructure: These platforms are equipped with a dependable infrastructure that can scale to meet changes in demand, ensuring consistent performance even during sales surges or high traffic periods.
• Analytics and Reporting: With powerful analytics and reporting tools, businesses can make data-driven decisions, gaining insights into sales trends, customer behavior, and performance metrics to guide strategic planning.
• Dedicated Support and Resources: Enterprise eCommerce platforms often provide extensive documentation, tutorials, training materials, and dedicated support teams to help businesses fully leverage the platform and achieve their goals.

Types of Enterprise Ecommerce Solutions

Businesses have various options when it comes to enterprise eCommerce solutions. Understanding these types is crucial to making an informed choice that aligns with your business goals and operational needs.

Software-as-a-Service

SaaS solutions are cloud-based platforms with a subscription model that give companies a fully hosted and managed eCommerce system. They are perfect for businesses looking for a hassle-free option because they are scalable, affordable, and require little technical knowledge to set up and operate.

Most SaaS enterprise platforms come with intuitive tools and dashboards that make managing an online store straightforward. Businesses can tailor the storefront, features, and integrations to their specific needs without having to rely heavily on IT resources. SaaS platforms also handle updates, security, and maintenance in the background, allowing teams to focus on growing the business and serving customers. While SaaS platforms handle most technical tasks, they may offer less flexibility for deep backend customization compared to open-source solutions.

All in all, SaaS eCommerce solutions provide a simple, reliable, and efficient way for enterprises to launch and run their online stores, making them an attractive choice for companies of all sizes.

Headless

The frontend presentation layer and the backend commerce functions are separated by a headless corporate eCommerce platform. This architecture offers flexibility and scalability by enabling enterprises to deliver commerce experiences and content across several channels and devices independently.

Businesses can quickly interact with third-party services and adjust to shifting client preferences using a headless approach without affecting the essential features of their core commerce operations. It is a cost-effective option and is therefore being adopted by many. To know more, check out the benefits of headless commerce.

Composable eCommerce

Composable eCommerce platforms are built with a modular approach, allowing businesses to select and assemble different components such as checkout, content management, search, or payment systems to create a tailored online store. This structure provides flexibility, so companies can adapt their platform as business needs evolve or integrate new features without rebuilding the system from scratch.

These platforms give enterprises greater control than standard SaaS solutions, letting teams experiment with integrations, adjust workflows, and scale operations efficiently. At the same time, managing multiple modules requires technical expertise, and coordinating them can be more complex than using a fully hosted platform.

For organizations seeking flexibility, scalability, and a customizable foundation that can evolve with their business, composable eCommerce offers a professional, enterprise-ready solution.

On-Site

The traditional method of tightly integrating backend commerce functions and frontend presentation layer into a single system is called an on-site enterprise eCommerce platform. Customers can navigate and transact with ease on this kind of platform, which provides a single and integrated experience. Businesses seeking a comprehensive, all-in-one solution that streamlines management and maintenance frequently choose on-site platforms.

Cloud-Based

An eCommerce solution that is hosted on cloud infrastructure and gives companies access to scalable and dependable computing resources is called a cloud eCommerce enterprise platform. Because of its accessibility, scalability, and flexibility, this kind of platform enables companies to quickly grow their operations and adjust to shifting market conditions.

Businesses can save money up front by using a cloud-based solution because they don’t have to buy gear or equipment for their premises. Furthermore, cloud eCommerce platforms frequently include automatic updates and integrated security features, allowing businesses to concentrate on expanding their online presence rather than worrying about managing and maintaining intricate IT infrastructure.

All things considered, a cloud eCommerce enterprise platform is the best option for companies searching for an affordable and scalable solution that can accelerate the growth of their eCommerce business.

Open-Source

Open-source eCommerce platforms give businesses full ownership and control over their online stores. With access to the complete underlying code, companies can customize virtually every aspect of the store, from features and design to workflows and integrations. This level of flexibility makes open-source solutions particularly appealing for organizations with complex or unique requirements that cannot be met by off-the-shelf platforms.

At the same time, open-source platforms place full responsibility for hosting, maintenance, and security on the business. Companies need to manage their own servers or cloud environments, implement updates and security patches, and ensure the platform runs smoothly at all times. This often requires dedicated IT staff or external development resources, which can make the platform more costly and complex compared to managed solutions like SaaS.

Despite these challenges, many enterprises find open-source platforms worthwhile because they provide unparalleled flexibility, complete control over data and functionality, and the ability to create a fully tailored eCommerce experience. The key is to carefully evaluate your business needs, technical capabilities, and budget to determine whether an open-source solution is the right long-term investment.

Best Enterprise Level eCommerce Platforms

For large retailers aiming to scale their operations and meet the demands of modern eCommerce, choosing the right platform is essential. Below is a curated list of top enterprise eCommerce platforms, each offering unique capabilities to address diverse business needs:

• Shopify Plus
• BigCommerce Enterprise
• Adobe Commerce (Formerly Magento)
• Salesforce Commerce Cloud
• SAP Hybris Commerce
• Oracle Commerce Cloud (Now Oracle CX Commerce)
• Sitecore Experience Commerce
• Squarespace Enterprise
• Spryker Cloud Commerce OS
• IBM WebSphere Commerce

1. Shopify Plus

If you are happy with the regular plans of Shopify, you will be delighted with what it offers in the Shopify Plus plan. It is a fully hosted platform, so you need not worry about coding, bandwidth, or security. It allows 10,000 transactions per minute, reducing issues when you launch a new product in the store or host a killer sale.

Shopify Plus also supports the integration of over 1,500 apps, allowing businesses to manage everything from customer service to order fulfillment efficiently. While the upgrade costs approximately $2,300 per month, it’s a worthwhile investment for enterprise-level eCommerce businesses. For more details on the features, you can check out our blog on Shopify Plus features. It is worth it for an enterprise eCommerce business.

It’s important to note that Shopify recently raised the monthly price for Plus by 25%, and it has adjusted its support structure. Brands with less than $10 million in annual gross merchandise value (GMV) may now receive less dedicated customer support. Additionally, Shopify imposes penalties for not using Shopify Payments and enforces API call-per-second limits that could impact stores with heavy integrations.

Pros

• Scalability for high-growth businesses
• Customizable and flexible for unique business needs
• Dedicated support and account management
• Reliable hosting and security
• Seamless integration with third-party apps
• Equipped with Shopify Flow to automate all store activities
• Support global selling with expansion store capabilities

Cons

• High transaction fees for using external payment gateways
• Limited access to source code for deep customization
• Steeper learning curve for beginners
• Dependency on Shopify’s infrastructure and updates
• A bit pricey compared to other eCommerce platforms
• Suffers severe lagging

For businesses seeking clarity on whether Shopify Plus is the right fit, consulting a Shopify Plus development company can provide valuable insights and a free consultation.

Brands using Shopify Plus

• GymShark
• ColourPop
• Victoria Beckham
• Nestle

2. BigCommerce Enterprise

Another platform on the list of the best ecommerce platform for big business is BigCommerce Enterprise. It can handle traffic spikes on your website while launching a sale or promotional offer. Its features, such as quote management, bulk pricing, and punch-out, make it an amazing fit for B2C and B2B eCommerce businesses.

The platform does not have fixed pricing for the Enterprise plan. The monthly cost typically depends on your online sales volume and specific business needs. For a detailed breakdown and what to expect, you can refer to this guide on BigCommerce pricing. On average, the Enterprise plan may cost around $1000 per month, but it’s best to request a custom quote based on your store’s requirements.

BigCommerce Enterprise offers advanced features for high-volume stores, but to fully leverage its potential, expert development is key. Our BigCommerce development services help you implement custom solutions, optimize store performance, and scale efficiently as your business grows.

Pros

• Supports multiple payment gateways
• Dedicated account manager
• Cross-channel commerce
• Offers various custom integrations, such as CRM and an ERP system.
• Advanced marketing and conversion tools
• Built-in security features for a secure online store
• No transaction fees applied even if you use third-party payment providers
• Easy to create custom fields

Cons

• Prices based on sales your volume
• Doesn’t support email marketing tools
• Lack of built-in multilingual feature
• Free templates are not easy to modify

Brands using BigCommerce Enterprise

• Sony
• RAZER
• Almanac
• Skull Candy

3. Adobe Commerce (Formerly Magento)

Adobe acquired Magento in 2018 and later rebranded it as Adobe Commerce. It is a self-hosted solution that lets businesses work with developers or build highly customized stores independently. The platform supports a wide range of third-party integrations, giving merchants strong control over design and functionality. Instead of traditional 24/7 customer support, Adobe Commerce relies on its developer community and certified partners for assistance.

Adobe Commerce is built on an open-source architecture, allowing businesses to create fully tailored eCommerce experiences. Most brands will need ongoing support from developers, designers, or agencies to launch, maintain, and scale their stores. Security is the merchant’s responsibility, so regular patching and upgrades are essential to protect the store.

The platform supports headless commerce builds, though it was not originally designed for composable setups. Pre-built integrations for headless front ends or digital experience platforms are limited. Brands that pursue headless often need custom integrations, which can increase both time and cost.

Adobe Commerce follows a custom pricing structure based on business size and requirements rather than a fixed monthly fee. Licensing costs do not include hosting, development, or domain expenses. As a result, the total cost of ownership can vary, factoring in licensing, hosting, development, updates, and ongoing support.

In the end, if you want to create an enterprise-level eCommerce store using Magento, reach out to a Magento development company. They will understand your project requirements and provide a free quote.

Pros

• An array of integrations
• Advanced functionalities
• Access to the largest developer community
• Seamless integration with Adobe’s creative tools
• Offers a seamless omnichannel experience
• Robust security measures and compliance with industry standards
• Supports multi-currency and languages
• Supports Amazon Sales Channel

Cons

• High cost of ownership, including licensing fees and additional expenses for customization and maintenance.
• Scaling leads to bugs and slow speeds

Brands using Adobe Commerce

• Jaguar
• Kodak
• Helly Hansen
• Ford

4. Salesforce Commerce Cloud

Salesforce Commerce covers mobile-first point-of-sale (POS) and predictive intelligence. It is the best ecommerce platform for big business that requires you to have more than five online stores to use it. It offers cloud-based customer relationship management (CRM) software. You can integrate any Salesforce software via CRM to build consistency across the business.

Salesforce Commerce Cloud is one of the best headless eCommerce platforms, and it’s a perfect solution for international brands. It has a single backend to manage multiple storefronts. You can use a different language and accept a currency on each of them. You get a 24-by-7 customer support team you can reach out to in case of any issues. It offers B2B as well as B2C pricing plans. The cost of the plan is according to your needs. You will be paying between 1 to 2 percent of your total sales.

Pros

• Perfect integration
• Customer support system
• Supports multiple storefronts
• Strong support for B2B and B2C businesses
• Manual tasks are automated
• Hassle-free multi-store management
• Support AI-powered data analysis

Cons

• Can be expensive, with substantial upfront costs and ongoing fees
• Requires experience in web development
• Third-party integration is slight difficult

Brands using Salesforce Commerce Cloud

• Converse
• Panasonic
• Beats by Dre
• Quiksilver

5. SAP Commerce Cloud (formerly SAP Hybris)

SAP Commerce Cloud is an enterprise-level platform combining commerce capabilities with CRM functionality, giving businesses greater control over the customer experience. It is a suite of products designed to manage the entire customer journey across multiple touchpoints. As an omnichannel platform, it allows businesses to engage customers using data collected from online interactions, internal systems, external data sources, and in-store teams. SAP’s database brings together marketing, customer, sales, and service data in one place.

With its broad product ecosystem, SAP Commerce Cloud goes beyond standard eCommerce features. It supports customer service, sales operations, marketing activities, and customer data management under a single platform. It also integrates with tools like Salesforce to streamline automation. Pricing is offered on a custom basis, depending on business size, usage, and specific requirements.

Pros

• Easy automation
• Omni channel marketing
• Manage more than e-commerce
• Flexible content management
• Strong integration with other SAP products for end-to-end business processes
• Advanced marketing and merchandising tools for effective sales strategies

Cons

• High initial costs and ongoing maintenance expense
• More features than required
• Limited flexibility in certain areas of customization
• Dependence on SAP for updates and support
• Limited out-of-the-box features compared to other enterprise eCommerce platforms

Brands using SAP Hybris Commerce

• Garter
• IBM
• Nike
• Taco Bell

6. Oracle Commerce Cloud (Now Oracle CX Commerce)

The Oracle Commerce Cloud is one of the best eCommerce platforms for large businesses. It is a cloud-based solution that offers a high level of flexibility and AI-powered functionalities.

Along with AI-based analytics, Oracle CX Commerce supports multi-channel strategies. It handles multiple currencies and languages and enables content personalization. A drag-and-drop builder allows you to easily customize the pre-built, responsive page layouts the platform provides.

Another consideration is Oracle’s ecosystem strategy. The platform encourages customers to use other Oracle products, which can streamline operations in the short term but may limit integration flexibility. This can make future platform migrations more complex and expensive.

Pros

• Highly Customizable platform
• Offers Specialized eCommerce Tools
• AI-powered personalization for customers
• Integration capabilities with other Oracle products
• Cloud-based architecture for flexibility and accessibility
• Modern SaaS architecture
• Robust cloud admin tools

Cons

• Expensive
• Lack of integrations like eBay & Amazon
• Little technical knowledge is necessary
• Lack of integrated development environment

Brands using Oracle CX Commerce

• Visionworks
• Melissa
• Sleep Country

7. Sitecore Experience Commerce

A well-known CMS provider, Sitecore, created Sitecore Experience Commerce, a robust and powerful enterprise eCommerce platform. The solution combines Sitecore’s powerful content management and personalization features with advanced eCommerce features, enabling you to deliver truly personalized and engaging customer shopping experiences.

Sitecore Experience Commerce is popular for its ability to integrate with other enterprise systems to help you manage your customers, products, and orders in a single and unified view.

Pros:

• High personalization capabilities
• Omnichannel Commerce
• Flexible architecture to meet your specific needs
• Equipped with advanced marketing tools for targeted campaigns and promotions
• Integrates seamlessly with Sitecore CMS
• Multilingual and multisite support

Cons:

• Requires technical expertise
• The licensing and implementation costs can be relatively high
• Limited out-of-the-box features
• Large-scale implementations may face performance

Brands using Sitecore Experience Commerce:

• American Eagle Outfitters
• Booker Limited

8. Squarespace Enterprise

Squarespace Enterprise is a cloud-based eCommerce platform designed for large and growing businesses. It offers a range of advanced features and tools that make it one of the best enterprise eCommerce solutions available in the market today.

The key highlight of using Squarespace Enterprise is its ease of use. It’s a user-friendly platform that offers a drag-and-drop interface and doesn’t require high technical experience to set up a basic online store.

Pros:

• Highly scalable
• Advanced eCommerce functionalities
• Easy integration with third-party tools
• Pre-built layouts
• Universal asset uploading
• Built-in mobile websites
• Google workspace integration
• Engagement analytics
• Analytics in the Squarespace App

Cons:

• Relatively expensive compared to other enterprise eCommerce platform
• Limited Payment Options
• May experience occasional downtime which impacts website availability

Brands using Squarespace Enterprise:

• Warby Parker
• HIRAETH
• Sadie Williams

9. Spryker Cloud Commerce OS

Spryker Cloud Commerce OS is an adaptable and modular enterprise eCommerce software, empowering businesses to create highly customizable online stores that meet business objectives easily.

Providing access to features for managing products, customers and sales channels while seamlessly integrating third-party services, the Spryker platform ensures reliability and scalability – an indispensable solution for modern eCommerce needs.

Pros:

• Modularity and Flexibility
• Scalability
• Multi-Channel Capabilities
• Headless Commerce
• API-First Approach
• Robust B2B Features
• Advanced PIM and CMS
• Strong Developer Community

Cons:

• Limited community support compared to other eCommerce platforms
• Higher upfront costs for implementation
• Steeper learning curve for development
• Customization may require extensive development resources
• Dependency on Spryker-specific expertise for ongoing maintenance

Brands using Spryker Cloud Commerce OS:

• Siemens Healthineers
• Jungheinrich
• Sourceability

10. IBM WebSphere Commerce

IBM WebSphere Commerce is an enterprise eCommerce software designed to assist businesses in creating and running online stores, with features for product catalog management, order processing, customer engagement management, and personalized marketing capabilities.

Businesses using WebSphere Commerce can ensure customers enjoy seamless shopping experiences across various digital channels.

Pros:

• Scalable architecture for handling growing business demands
• Flexible and customizable to adapt to diverse business requirements
• Seamless integration with various enterprise systems
• Multi-channel support for a consistent omnichannel experience
• Robust analytics and reporting for data-driven decision-making
• Extensive support and services from IBM for ongoing success
• Integrated customer engagement tools for personalized experiences
• Comprehensive order management and fulfillment capabilities

Cons:

• Complex and resource-intensive deployment
• Higher licensing and maintenance costs
• Limited out-of-the-box features
• Dependency on the IBM technology stack may restrict flexibility
• Slower response to market changes due to longer development cycles
• Integration challenges with non-IBM systems
• Limited community support compared to some other eCommerce platforms

Brands using Spryker Cloud Commerce OS:

• The North Face
• Taos

Factors to Consider When Choosing an Enterprise eCommerce Platform

When selecting an enterprise eCommerce platform for your business, it’s crucial to evaluate various factors to ensure the platform aligns with your unique needs and supports growth. Below are key factors to keep in mind when making your decision:

• Scalability: Be certain your best eCommerce platform for enterprise can meet both current and future business demands without significantly impacting performance or user experience. This includes handling an increased volume of products, transactions, and traffic without performance impairment or disruptions.
• Customization: Seek platforms with flexibility in both design and functionality that allow you to tailor it specifically to meet the unique business requirements of your brand.
• Mobile Optimization: Your platform should support responsive design and mobile-friendly layouts to ensure a smooth shopping experience on smartphones and tablets. Optimizing for mobile helps increase engagement, reduce bounce rates, and drive more conversions from mobile users.
• Multi-Store Management: When managing multiple online stores or brands from a central dashboard, make sure your platform offers multi-store support.
• Multichannel Selling Capabilities: Ensure your enterprise eCommerce platform supports selling across multiple channels, such as online marketplaces (Amazon, eBay), social media platforms (Facebook, Instagram), mobile apps, and even physical stores. Multichannel capabilities help expand your reach, maintain consistent inventory, and provide a unified customer experience across all touchpoints.
• Advanced B2B Features: Enterprises that serve business customers should look for features like custom pricing, quoting, and account management. Support for workflows such as purchase approvals, negotiated pricing, and bulk ordering can improve efficiency and simplify complex operations.
• SEO-Friendly Platform: Your platform should support key SEO features such as customizable URLs, meta tags, and XML sitemaps to help your products rank higher in search engine results.
• Security: Robust security features such as SSL certificates, PCI compliance, and data breach protection are essential for protecting customer data and maintaining trust.
• Payment Gateway Integration: Make sure your platform supports an extensive array of payment gateways to offer customers various payment options and can manage complex payment processes if required.
• Inventory Control: Efficiently manage your product catalog by keeping track of stock levels, dealing with variations (like sizes and colors), as well as controlling product attributes.
• Order Management: When choosing an order management platform, ensure it allows for efficient order processing, returns handling, tracking of shipments, and providing order status updates to customers.
• Content Management Systems: CMSs can play an essential role in developing and overseeing product descriptions, blog posts, landing pages, and other forms of digital media content creation and delivery.
• Analytics and Reporting: Accessing advanced analytic tools is vital in tracking sales, customer behavior, and other key indicators of business performance. Customizable reporting provides important insight for making data-driven decisions.
• Marketing and Promotions: Key features like email marketing integration, discounts, and coupons, as well as abandoned cart recovery tools, can significantly boost sales and customer engagement.
• Search and Navigation: Platforms must offer robust search features, including filters, faceted searching capabilities, and product recommendations to maximize the user experience.
• Multilingual and Multi Currency Support: If your goal is to access international markets, make sure your platform supports multiple languages and currencies.
• Global and Complex Commerce Needs: For companies operating internationally, choose platforms that support multiple languages, currencies, and catalogs, and can deliver localized shopping experiences. Advanced order management and omnichannel tools are essential for handling complex fulfillment processes and subscription-based models.
• Integration Capabilities: Your platform should integrate seamlessly with your existing technology stack. Look for robust APIs and a strong range of pre-built integrations for ERP, CRM, payment gateways, shipping providers, and marketing automation tools. An API-first approach and flexible architecture help ensure the platform can adapt as your business requirements evolve.
• Scalable Hosting: Choose a platform that offers the hosting solutions that best match your business requirements, whether cloud-based or on-premise.
• Customer Support and Documentation: Evaluate the level of customer support, training resources, and documentation provided by your platform provider.
• Security and Compliance: Ensure your platform complies with industry-specific regulations such as GDPR or HIPAA and follows strong security practices like PCI DSS compliance and regular audits. Reliability and uptime should also be considered, especially during high-traffic periods.
• Performance Optimization: To enhance website speed and performance, look for features such as content caching, image optimization, and CDN integration to boost speed.
• Upgradability: Consider how easily your platform allows for upgrades as your business evolves in terms of new features and security updates.
• Total Cost of Ownership (TCO): Evaluate all costs of running the platform, including licensing fees, hosting, development, and ongoing maintenance. Understanding the full TCO helps ensure your investment aligns with your budget and long-term business goals.
• An Easy Administration Interface: The platform should offer an intuitive admin interface for your team to efficiently manage the platform without needing extensive technical knowledge.
• Community and Ecosystem: Check if the platform has an active user community, plugin marketplace, and extensions to enhance its functionality and provide additional support.

By thoroughly considering these factors and, where possible, testing different enterprise eCommerce platforms, you can ensure that your choice aligns with your business goals and provides the tools needed for growth and success.

Bottom Line

There is no one-size-fits-all eCommerce platform for enterprises.

The best eCommerce platform for your business is one that integrates seamlessly with your existing systems, efficiently manages increased traffic, and minimizes downtime to ensure smooth operation.

eCommerce platforms are designed to help businesses scale quickly and serve their customers effectively. However, no single platform fits every business model. The ideal choice depends on factors such as your budget, the need for third-party integrations, essential features and functionalities, platform cost, and the level of performance required.

If you’re unsure about which enterprise eCommerce platform to choose, don’t hesitate to reach out to our experts.

WebDesk Solution offers comprehensive eCommerce development services. We specialize in helping businesses build robust eCommerce stores and thrive online. We take the time to understand your specific needs and deliver tailored solutions that drive success.

Frequently Asked Questions