8 Best Enterprise eCommerce Platforms For 2023 [UPDATED]

Does your online store need an upgrade to a better eCommerce platform? If your business has a revenue of seven to eight figures annually, it is time to buy an enterprise plan for your e-store. When your online store has more buyers and visitors than before, your eCommerce platform must manage traffic and payments well.

As your business scales up, you should invest in buying an increased ownership plan. Thankfully, there are some popular enterprise eCommerce platforms available in the market.

Due to this, it is challenging to decide on a suitable enterprise eCommerce platform for your business that is aligned with the latest eCommerce trends.

We have curated the best enterprise eCommerce platforms to make your task easy. But before we proceed with the list, if you have questions about why you should upgrade to a higher plan, here we have explained the benefits of using enterprise ecommerce platforms.

So let’s get started.

Benefits of Using Enterprise Ecommerce Platforms

Once your business becomes successful online, you must use a different eCommerce platform than you have used before. Not upgrading your platform can backfire on your business and may upset the customers.

Can a school teach 5000 students in a single building? No, right?

Similarly, once you have a large customer base, you should invest in an enterprise eCommerce plan to keep your business going.

Some advantages of enterprise eCommerce are as below:

• Improve Your User Experience

  To be a brand of choice in the market, you must give primary focus on the eCommerce user experience. If the customers are unhappy you will lose them to your competitors.

  An enterprise eCommerce platform offers various options and features to improve your online store’s user experience.

• Reduce the Downtime of Your Store

  One of the major problems is the management of a large customer base when your business grows online. There will be thousands of visitors to your website every hour.

  An eCommerce platform should be capable of managing this large number of users. The users these days are tech savvy and do not tolerate a delay of even seconds.

• More Security

  Focusing on consumer privacy is one of the latest eCommerce trends. And an online store is responsible for keeping its customers’ data safe. A secure customer database also helps to build the brand image in the market.

  Whether you do it yourself or use hosting services, you cannot fail at this aspect. An enterprise eCommerce platform will help you to achieve this.

  Customers will be free to enter their sensitive information, such as card details which will increase your credibility.

Types of Enterprise Ecommerce Solutions

It is time to check out the types of Enterprise eCommerce platforms you can use.

1. Software-as-a-Service

Software-as-a-Service or SaaS is an enterprise platform where you get a ready-to-use base code for your website, according to your requirements. When you add all the necessary customer management and advertising services, you will be happy with what this platform can do for your business.

Here, you will be purchasing the hosting and management from another company. It saves time from the hassle of managing the entire thing alone. It is a popular option for B2B and B2C eCommerce businesses and comes at a lower ownership cost.

If you want to know more about the types of eCommerce businesses, then you can read this guide on eCommerce business models.

2. Headless

Headless is a type of SaaS enterprise platform. The feature that differentiates it from a SaaS platform is the independence it provides. With this platform, you can customize and automate several areas in your online store, which is impossible in a SaaS platform.

You can control catalogs, product descriptions, customer transitions, employee support, and more. The most interesting part is that you can customize these areas without affecting the other parts of your website. It is a cost-effective option and is therefore being adopted by many. To know more, check out the benefits of headless commerce.

3. On-Site

Through an on-site enterprise eCommerce platform, you can independently host the platform of your online store. It gives the highest level of customization options to the users. It is open-source, and you can do as many updates after deploying your website.

The platform requires a lot of programming to build and manage the store. It is possible only when your company has a team of developers to do this task. It is not possible otherwise due to the extent of technicality involved. This ownership is also costlier than others. If customization is not your sole priority, this option is not for you. Also, this is only for companies that can hire an on-site team of developers.

4. Cloud-Based

A cloud-based enterprise eCommerce platform allows you to save the files of your online store on the cloud rather than at a local place on your computer system. It is beneficial for companies with a heavy store file to work on. These kind of platforms have plenty of options available to choose from.

5. Open-Source-Cloud-Based

It is a type of enterprise eCommerce platform that saves the files of your online store on the cloud and allows you to edit them. Here, you will get a lot of flexibility to edit the features of your website. This platform is costly in comparison to others because of the degree of flexibility it offers. If you can invest in an on-site team of developers, the platform is worth the money. How should you select an enterprise eCommerce platform for your business?

You must select an enterprise eCommerce platform for your business precisely as it is a long-term investment. Honestly, there is no perfect platform for your online store. However hard you try, you will have to make compromises.

A platform that seems to be suitable for your demands may not be in your budget. A platform that is easier to use than others may not have advanced functionalities. Prioritize what you exactly need. Then, select a platform that provides most of them and is within your budget.

After understanding enterprise eCommerce solutions, let’s look at a detailed enterprise eCommerce platform comparison.

So, let’s start.

Best Enterprise eCommerce Platforms for 2023

There are certain factors to consider while selecting an enterprise eCommerce platform. Some are better user interface, flexibility, speed, scalability, multi-store support, real-time data reporting, and more.

While you cannot get everything from a single platform, choose the one that fulfills most of your goals. Below, we discuss eight of them to help you pick one according to the requirements of your eCommerce store.

1. Shopify Plus

If you are happy with the regular plans of Shopify, you will be delighted with what it offers in the Shopify enterprise plan. It is a fully hosted platform, so you need not worry about coding, bandwidth, or security. It allows 10,000 transactions per minute. It reduces issues when you launch a new product in the store or host a killer sale.

You can integrate more than 1500 applications with your online store and look after everything from customer service to order fulfillment.Upgrading to Shopify Plus means spending approximately $2,000 per month. It is worth it for an enterprise eCommerce business.

Pros

• Cost-effective
• Extensive plugin library
• Easy management of traffic spike

Cons

• Less flexibility
• Expensive plugins

After looking at the pros & cons of Shopify Plus, if you still need clarification about whether to choose or not, reach out to a Shopify development company. They will provide a free consultation.

Brands using Shopify Plus

• GymShark
• ColourPop
• Victoria Beckham
• Nestle

2. BigCommerce Enterprise

Another platform on the list of best enterprise eCommerce platforms is BigCommerce Enterprise. It can handle traffic spikes on your website while launching a sale or promotional offer. Its features, such as quote management, bulk pricing, and punch-out, make it an amazing fit for B2C and B2B customers. The platform offers various of integrations, such as CRM, WordPress, and an ERP system.

The platform does not have a fixed pricing for the enterprise plan. The price that you pay each month will depend on your online sales volume. You can contact a BigCommerce development services provider to get a custom quote pricing of the online store. Generally, the plan will cost you nearly $400 per month.

Pros

• Supports multiple payment gateways
• Dedicated account manager
• Cross-channel commerce

Cons

• Prices based on sales volume
• Requires a contract

Brands using BigCommerce Enterprise

• Sony
• RAZER
• Almanac
• Skull Candy

3. Adobe Commerce (Formerly Magento)

Adobe purchased a top enterprise eCommerce platform in 2018, formerly called Magneto. Adobe Commerce is a self-hosted platform where you can hire coders or build a creative store on your own. There is a range of third-party integrations giving you comprehensive control over creativity. Instead of a 24-by-7 customer support team, users of Adobe Commerce get a community of developers to assist with the problems.

The platform was built from the perspective of developers. Therefore, it offers several flexible and advanced functionalities. Their plans start from around $1,988 per month (Approx – It will change in the future). This price does not include hosting, website development costs, and domain name.

In the end, if you want to create an enterprise-level product using Magento, reach out to a Magento development company. They will understand your project requirements & provide a free quote.

Pros

• An array of integrations
• Advanced functionalities
• Access to the largest developer community

Cons

• Expensive plans
• Scaling leads to bugs and slow speeds

Brands using Adobe Commerce

• Jaguar
• Kodak
• Helly Hansen
• Ford

4. Salesforce Commerce Cloud

Salesforce Commerce covers mobile-first point-of-sale (POS) and predictive intelligence. It is an enterprise-level eCommerce platform that requires you to have more than five online stores to use it. It offers cloud-based customer relationship management (CRM) software. You can integrate any Salesforce software via CRM to build consistency across the business.

Salesforce Commerce Cloud is one of the best headless eCommerce platforms, and it’s a perfect solution for international brands. It has a single backend to manage multiple storefronts. You can use a different language and accept a currency on each of them. You get a 24-by-7 customer support team you can reach out to in case of any issues. It offers B2B as well as B2C pricing plans. The cost of the plan is according to your needs. You will be paying between 1 to 2 percent of your total sales.

Pros

• Perfect integration
• Customer support system
• Supports multiple storefronts

Cons

• Expensive
• Requires experience in web development

Brands using Salesforce Commerce Cloud

• Converse
• Panasonic
• Beats by Dre
• Quiksilver

5. SAP Hybris Commerce

SAP Hybris is a platform that combines SAP commerce and CRM software, giving more control over the user experience. It is a group of products offering easier management of the entire customer engagement experience. It is an Omni channel platform. You can reach out to customers by collecting data from online streams, internal and external datasheets, and information collected by staff. The database of SAP includes marketing, customer data, sales, and service.

With the suite of products, you can go beyond eCommerce. You can cover everything your business needs, such as customer support, sales management, marketing, customer information, etc. SAP Hybris integrates with Salesforce for easy automation. The cost of plans starts at around $4,500 per month.

Pros

• Easy automation
• Omni channel marketing
• Manage more than e-commerce

Cons

• Expensive plans
• More features than required

Brands using SAP Hybris Commerce

• Garter
• IBM
• Nike
• Taco Bell

6. Oracle Commerce Cloud (Now Oracle CX Commerce)

The Oracle Commerce Cloud is also a good enterprise eCommerce platform that is a cloud-based platform and offers a high level of flexibility and AI-powered functionalities.

Along with AI-based analytics, Oracle CX Commerce also supports multi-channel strategies. It supports multiple currencies and languages and enables you to personalize your content. A drag-and-drop builder on the platform allows you to easily customize the pre-built and responsive page layouts that it offers.

Pros

• Highly Customizable platform
• Offers Specialized eCommerce Tools
• Offers AI Features

Cons

• Expensive
• Lack of integrations like eBay & Amazon

Brands using Oracle CX Commerce

• Visionworks
• Melissa
• Sleep Country

7. Sitecore Experience Commerce

A well-known CMS provider, Sitecore, created Sitecore Experience Commerce, a robust and powerful enterprise eCommerce platform. The solution combines Sitecore’s powerful content management and personalization features with advanced eCommerce features, enabling you to deliver truly personalized and engaging customer shopping experiences.

Sitecore Experience Commerce is popular for its ability to integrate with other enterprise systems to help you manage your customers, products, and orders in a single and unified view.

Pros:

• High personalization capabilities
• Omnichannel Commerce
• Flexible Architecture to meet your specific needs

Cons:

• Requires technical expertise
• High ownership cost

Brands using Sitecore Experience Commerce:

• American Eagle Outfitters
• Booker Limited

8. Squarespace Enterprise

Squarespace Enterprise is a cloud-based eCommerce platform designed for large and growing businesses. It offers a range of advanced features and tools that make it one of the best enterprise eCommerce solutions available in the market today.

The key highlight of using Squarespace Enterprise is its ease of use. It’s a user-friendly platform that offers a drag-and-drop interface and doesn’t require high technical experience to set up a basic online store.

Pros:

• Highly scalable
• Advanced eCommerce functionalities
• Easy integration with third-party tools

Cons:

• Expensive
• Limited Payment Options
• Lack of advanced SEO features

Brands using Squarespace Enterprise:

• Warby Parker
• HIRAETH
• Sadie Williams

How To Select an Enterprise eCommerce Platform for Your Business?

You might need to make certain compromises while choosing an eCommerce platform for your business. The eCommerce platform with great features will be costly. Besides this, the solution that is simple & effective to use might consist of only some of the features. Therefore, it is essential to set goals properly and choose an eCommerce platform accordingly.

Before we tell you to choose an enterprise platform, it’s essential to understand the issues you face in the current platform. So, let’s look at them.

What Type of Issues Do You Face in the Current Platform?

You can easily switch to a new system if you know what pain points you have in the current system. Several core reasons to switch are as follows.

• Crashing during high traffic
• Low performance
• Loss of revenue
• Unable to integrate some systems
• Low conversion rates

What To Look For in a New Platform?

Here is the list of factors you should consider while choosing a new platform.

• Cost: Does it offer features according to the price?
• Performance: Does it provide enhanced performance?
• Security: What type of security is available?
• Responsiveness: Does it run efficiently on multiple screen sizes & devices properly?
• SEO-friendly: Is it SEO-friendly?
• Third-party integrations: Does it support third-party integrations?
• Multiple-channel sales: Does it support multiple-channel sales?

Considering all the above factors and researching well, you can easily choose an enterprise eCommerce platform for your business.

Bottom Line

There is not one eCommerce platform suitable for all kinds of enterprises.

Talking about the best eCommerce platform, it is one that integrates well with the system, manages the increasing traffic on your website, and reduces downtime of web pages.

The main purpose of eCommerce vendors is to create products that help businesses move forward in the world faster & serve their customers well. However, there is not one platform that suits every business.

Therefore, you should choose an enterprise eCommerce platform based on your budget, third-party integrations, features & functionalities, cost of the platform, and the type of performance you want.

If you face any issues choosing the right enterprise eCommerce platform, feel free to contact our expert.

Webdesk Solution is a leading eCommerce development company. We have been helping businesses to establish a powerful eCommerce store and succeed online. Hence, we can understand the needs of your business and deliver you a suitable solution.

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